Supporting individual students:
The MMU Learner Development Service
The Learner Development Service provides support to students who disclose a disability, specific learning difficulty or mental health condition through writing a Personal Learning Plan and supporting students that are eligible for Disabled Students Allowance with their application. They also work closely with academic colleagues regarding students support needs.
If one of your students discloses a disability to you, or you think that they may have dyslexia or another specific learning difficulty, please ask them to contact the Learner Development Service as soon as possible. All students disclosing a disability to the Learner Development Service will be asked to complete a ‘Disclosure of Disability form’.
If you have specific queries regarding;
- A student’s Personal Learning Plan
- Specific queries relating to a student
- Advice on issues not covered on this site
Please contact the Learner Development Service on the contact details below.
Manchester Campuses: 0161 247 3491
MMU Cheshire : 0161 247 5725/5326
Full contact details are available on the Learner Development Service website.
Frequently Asked Questions
What action should I take if a student tells me they have a specific learning difficulty, disability, health condition or mental health difficulty?
- Ask if s/he has had contact with the Learner Development Service. Provide contact details and the website address.
- Explain the positive benefits of disclosure, i.e. that ‘reasonable adjustments’ can be made within the curriculum and within the environment to meet their needs. For example, this could include the right to have extra time in exams and /or to negotiate extra time to complete assignments.
- Encourage them to either contact Learner Development or allow you to do so on their behalf by completing a Disclosure Authorisation Form, even if the student does not want to access any support at that time.
What support does Learner Development offer to students?
- Dyslexia screenings
- Advice and support in obtaining a diagnosis for a specific learning difficulty via an Educational Psychologist
- Advice about what support students may be entitled to via Disabled Students Allowances
- Assistance in applying for Disabled Students Allowances
- An appointment to discuss and produce a PLP
- Pre entry advice and guidance in terms of students specific needs
- Advice at pre-entry and admissions stage, including informal visits around the campus to explore any accessibility issues if required.
- Initial assessment of a disabled student’s needs resulting in a Personal Learning Plan which is then sent to the student’s faculty, library staff, exams officer etc as appropriate.
- Initial screening and advisory interviews for students who think they might be dyslexic - arranging formal dyslexia assessments with an educational psychologist as appropriate.
- Referral to other support services both within and outside the University as appropriate.
- Advice and support for applying for any financial support available for disabled students (usually the Disabled Students’ Allowances.)
- Arrangement of the Assessment of Needs with Access Summit (for those students who have applied for the Disabled Students’ Allowances.)
- A proactive contribution to the development of a genuinely inclusive learning and social environment within MMU.
- Advice and information on specialist equipment and access around the campus, including advice on adapted accommodation (in liaison with the accommodation office).
- Information on facilities and services available at Manchester Metropolitan University and in the local community, e.g. transcription into Braille, interpreting services, sign language services etc.
- Advice on equipment available through ICTS, the libraries etc- in particular, referral through ICTS for disabled students who need the loan of a lap-top.
- Advice on examination concessions, e.g. extra time, scribes, etc. depending on the nature of the disability.
Who is the Learner Development Adviser linked to my faculty?
We have developed a 'Faculty Links' document which explains who your link adviser is, what their role is and how you can contact them.
What can the Learner Development Adviser linked to my faculty offer to staff?
- Attendance and advice at faculty disability meetings
- Attendance a Departmental staff meetings to provide advice and information on the Learner Development Service
- Arrangement of dyslexia screenings for groups of students, e.g. those on one year courses
- General advice and guidance on disability related matters.
- The provision of individual support and advice for any of your disabled students, or students who think they may have dyslexia.
- Advice on appropriate technology/ adaptations for the support for disabled students/ students with dyslexia.
- Information on accessible learning, teaching and assessment methods for disabled students, as well as a range of procedures and guidelines available on the Learner Development web site.
- Input into staff training events on disability.
- Support for ‘Student Life Office Managers’, and ‘Departmental Disability Co-Ordinators’ to include the coordination of termly disability group meetings across the university to facilitate the sharing of good practice in relation to working with disabled students.
- Representation on University committees and quality reviews as appropriate.
How long do students usually have to wait for an appointment with a Learner Development Adviser?
- Usually students can get an appointment within 5 working days however at busy times of the year (such as during the Autumn term) students might have to wait up to 10 working days.
- In general students can wait for up to 3 weeks for an appointment with an Educational Psychologist although this can vary based on demand and will take longer at busy times of the year.
- If a student has an urgent query, they can phone, email or come in to see us. We have a drop-in facility from 9am to 5pm Monday to Friday in the Employability Hub on the ground floor of the Business School building on the All Saints campus.
How can I find out more information about supporting disabled students?
- Read through the information on this website
- Ask Learner Development to provide PLP and Disclosure of Disability training
- Invite a Learner Development Adviser to a staff meeting
How does Learner Development currently advertise their service to students?
What are Learner Development currently doing to meet the needs of academic staff?
- Updated and staff friendly website containing useful information and web links
- We are in the process of redesigning the Personal Learning Plans to make them more user-friendly
- PLP Pilot project
- We reviewed the PLP and Disclosure training to make it shorter and we are looking into developing podcasts for staff unable to attend sessions.
- We are reviewing the role of Departmental Disability Co-ordinators (previously called Departmental Disability Representatives)