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Developing the Workforce David Skidmore
Framework for Online Professional Development Santosh Panda
Survey of Academic and Professional Development Needs Nuala Byrne
Staff Development for Open and Flexible Learning Colin Latchem
Developing a Blended Approach to Support for Technology at MMU Rachel Forsyth
The European Computer Driving Licence within MMU Fred Lockwood
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Santosh Panda
Indira Gandhi National Open University, New Delhi, India
Framework for Online Professional Development
Abstract: The author discusses the processes of change in cognitive
structure as transformative learning and transformative professional development,
and examines this in online learning contexts. A case for the role of
reflection in online continuing professional development is presented,
and online CPD is examined from the viewpoints of community of professional
practice offline and online, professional culture, and transformation
of professional identity and professional practices.
Introduction
The traditional notion of professional development as a one-time affair
in one’s career (which relates to pre-service education) has undergone
considerable changes in the past years to continuous updating and learning
with a life-time professional development/learning schema. Professional
development is seen as related to professional practice and culture of
continuous learning within a learning organization. Guskey (1999) provides
a sound conceptual clarification on professional development i.e. “those
processes and activities designed to enhance the professional knowledge,
skills, and attitudes of educators so that they might, in turn, improve
the learning of students … it also involves learning how to redesign
educational structures and cultures” (p.16). He also argues that
the deficiency approach (i.e. professional development activities to contribute
to make up one’s deficiencies of knowledge and skills) is itself
deficient, and should cover a wider canvas of continuing professional
development (CPD) which is intentional, ongoing and systemic, and so as
to keep pace with the emerging knowledge base of the profession and its
conceptual and craft skills.
This paper argues that such a continuing professional development in
any profession including teaching, especially when it takes place online
should clearly define and involve the community of professional practice,
the online learning community of the professionals, and the professional
culture through the thread of individual and collaborative reflection,
and gear towards transformative learning, and transformation of professional
identity and professional practice.
Transformative Learning and Professional Development
Transformative learning is a state where professional development is
more reflective and intuitive, and which embraces transformation of professional
identity and therefore professional practices. While professional development
involves professionals as individuals, it is not clear if professional
development leads to personal development, or vice versa. Harvey and Knight
(1996) note that professional development is a matter of personal development;
for Winter (1995) professional development depends on the development
of self-awareness of a person; and Eraut (1994) posits that growth of
individual professional behaviour is the result of use of self-knowledge
through self-management. Personal development involves self-awareness,
self-improvement, and empowerment and emancipation.
Harvey and Knight (1996) contend that the aim of professional development
is transformative learning. and for Moon (1999: 82), “Transformative
learning relates also to the meta-critical state necessary for emancipation
and, in this second manner, also suggests the progression of self-development
through the three elements of self-development; i.e. self-awareness, self-improvement,
and empowerment and emancipation. Self-improvement/ growth further leads
to empowerment and emancipation; and Habermas (1971) refers this to the
third form of knowledge constitutive interests; Friere (1970) calls this
the process of conscientization; and Mezirow (1990) in his transformative
learning talks of perspective transformation in which there is critical
self-awareness or critical reflection of their presuppositions (on which
learning is based) so as to allow for more integrative and inclusive perspective.
These aspects of personal and professional development could be viewed
from the prspective of transformative learning , and transformation in
individual cognitive structure. One such comprehensive framework was discussed
by Moon (1999) which was “based on the literature on reflection
and student learning, supplemented by observation and personal reflection”
(p.104). The modified map of learning presented in Figure 1 is based on:
i) cognitive structure and assimilation of Piaget (1971); the work on
cognitive structure by Ausubel and Robinson (1969); and constructivist
view of learning; ii) critical reflection and transformative learning
(Mezirow, 1990, 1991); and iii) approaches to learning developed by the
Gothenburg School in the seventies and the University of Lancaster in
the eighties (Marton et al, 1984; Marton & Saljo, 1997; Ramsden, 1992),
and later by Richardson (2000).

The map of learning given in Figure 1 is grounded in the constructivist
view of learning in that the focus shifts from the structured teaching
of the teacher (where: content and organization of the curriculum is the
basis of learning; knowledge is transmitted from the teacher to the learner;
learners’ entry behaviour or prior ability and knowledge guide teacher’s
teaching strategy; the learner accumulates new ideas and knowledge from
outside and replaces with old ones) to learners’ construction of
their own knowledge organized in a network called cognitive structure.
The learner determines what is to be learnt, and the teacher facilitates
that learning. The learner employs his/her cognitive structure to learn
from the new materials, and therefore meaningfulness of materials and
learning depends on the extent of matching between the material and the
learner’s prior learning/cognitive structure. The role of the teacher,
therefore, is to carefully design materials for greater liking of the
learners, facilitate interaction for greater assimilation of materials,
and provide appropriate forms of assessment. Brown et al (1989) point
out that understanding is indexed by experience, and that cognitive experiences
should be situated in authentic activities. These activities of the teacher
greatly influence students’ approaches to learning, which in turn
affect the use of cognitive structure and its movement across the ladder
of various stages of learning (from ‘noticing’ to ‘transformative
learning’). In case of learner-centered constructivist learning,
there is possibility of application of reflection in the process
of learning.
The cognitive structure given in Figure 1 (comprising guidance,
assimilation, and accommodation) is spiral in nature, which goes on at
every stage of learning (for its original version, see Moon, 1999: 110).
The cognitive structure stores the newly learnt material, accomodates
and readjusts itself in response to new ideas, and actively guides the
individual in the learning of new material. Therefore, in the constructivist
view of learning, cognitive structure is central to individual construction
of knowledge/ meaning, and group negotiation of meaning. Mezirow (1990)
uses meaning perspective to explain the role of cognitive structure, and
points out that individuals who get trapped in their meaning perspective
(and do not open up to new ideas and meanings) should be facilitated to
be emancipated and that’s what transformative learning does, and
this is where social construction/ negotiation of meaning assumes significance.
Based on the works of Habermas (1971), Mezirow (1990), and literature
on student learning, approaches to learning, and theory of cognitive structure,
Moon (1999) had presented five stages of learning ranging from noticing
to transformative learn in a hierarchical manner. These stages can be
related to the way adults learning and to transformative learning as professional
development. These stages are briefly described as follows.
- At the first stage of learning, i.e. noticing, the cognitive structure
facilitates the individual to notice what is to be learnt; and attitude,
motivation and emotion play important roles in this task.
- Once noticed, one proceeds to the stage of making sense, i.e. keep
aside the previous knowledge, find out coherence in the present material,
try to organise it, and put together the ideas derived from the material.
- This leads to the third stage of learning, i.e. making meaning in
which the new material is assimilated into the cognitive structure;
one relates it to what is already known; and the cognitive structure
accommodates the new meaning derived (i.e. meaningful learning), and
relates to its established discipline.
- At the next stage of working with meaning, the learnt materials and
the meaning derived become part of the cognitive structure; one reaches
a stage where one does not need the learning materials at hand to be
able to further think and reflect; this is what is called ‘manipulation
of meaningful knowledge of a specified end’ (Moon, 1999: 144);
it involves a private process of construction of meaning.
- This leads to the final stage of transformative learning that is more
sophisticated than the fourth stage, and where there is extensive use
of the cognitive structure. The learner becomes capable of evaluating
one’s own frame of reference, and others’ knowledge and
process of knowing.
The other aspect of the map is the approach to learning. Starting from
the Gothenberg School in Sweden, the further works of Marton et al (1984),
Marton and Saljo (1997), Entwistle (1988, 1997), Ramsden (1992), Biggs
(1993), and Richardson (2000) have influenced the work on deep and surface
(and strategic) approaches to learning, which affect individual learning.
In the deep approach, the intention is to understand the ideas by oneself,
relate ideas to previous ones, look for patterns and check evidence, critical
examination of logic and argument, and get engaged actively. The surface
approach propels one to try to cope with course requirements, by treating
course contents as unrelated pieces of knowledge to be memorized (without
making any sense) so as to meet the pressure of work.
The approach to learning adopted by the professional determines the best
possible representation of learning (BPR) (Figure 1: from ‘memorization’
to ‘restructured reflection’) vis-à-vis the stages
of learning. For instance, even if one has reached the second stage of
‘making sense’ (in the stages of learning), but due to a surface
approach adopted, one will be simply reproducing unrelated ideas in the
BPR since one cannot relate new learning to the existing one. Deep approach
to learning will have greater use of cognitive structure to new materials
of learning. Also, the maturity of individuals plays an important role
in the approach adopted.
The process of professional development is contexualized in the sense
that the new learning resources interact with the cognitive structure
and relate to the existing knowledge/ ideas about that learning in the
cognitive structure. Learning and thinking are not separate from the subject
matter of learning, and as Marton and Ramsden (1988) write, “their
character should be defined by the imperatives of that subject matter”.
Reflection in Professional Development
Cognition is a useful construct in psychology while reflection is not.
Therefore, there has been very little research on reflection as such,
except in areas of professional development. Reflection is applied to
complicated or uncertain situations or tasks, though it has been associated
with thinking. Swartz (1989) notes that it is concerned with thinking
about the process of thinking, i.e. meta-cognitive thinking; and Brookfield
(1995) uses it for critical thinking. While reflection could be some form
of thinking or cognition, it is certainly narrower than these. However,
reflection assumes importance in ordering and reordering of the cognitive
structure vis-à-vis the new incoming information, and therefore,
in making meaning/ transformative learning and professional development.
Reflection works in situations of unstructure and complacency, and that
it works with meaning — i.e. manipulation of meaning. Therefore,
within various stages of learning, reflection is involved at stages of
making meaning, working with meaning, and transformative learning. Another
possibility is that reflection facilitates the cognitive structure to
upgrade one stage of learning like making meaning (which has already taken
place) to a higher stage of learning in which the cognitive structure
further accommodates what is reflected and therefore re-interpreted/ re-learnt.
The transformative role of reflection at the third and fourth stages of
learning may be equated with reflection-on-action of Schon (1983, 1987),
and that of its role as housekeeping where past experiences are brought
in combination with some futuristic anticipation so as to derive more
meaning or better/ different meaning. At the stage of transformative learning,
it involves more critical overview of the situation, and relating it to
professional or social situations, and facilitating transformation or,
as Habermas (1971) noted, to emancipation (emancipatory human interests).
Jonassen (1994) in the schematic web of constructivism underlines the
role of articulation and reflection in both internal negotiation and social
negotiation of meaning, and distinguishes between experiential knowledge
and reflective knowledge (Jonassen et al, 1995). Garrison and Anderson
(2003) further pursued education as inquiry and for inquiry (Lipman 1991),
and based on reflective thinking of Dewey (1933), presented the practical
inquiry model for online learning in which critical thinking is viewed
as ‘an inclusive process of higher-order reflection and discourse’
(p. 56). While reflection is in the individual domain, discourse falls
within the public domain.
Professional Development Online
Given the descriptions of continuing professional development, transformative
professional development, and the role of reflection as discussed above,
these need to be examined in a context of networked online situation.
Online learning involves online learners, online learning resources, online
mentors, online collaboration and reflection, online evaluation, and online
professional development and transformation. However, online is not always
online, and many things happen offline and which affect individual cognitive
structure and collaborative social discourse. Continuing professional
development in such a context involves offline professional community
of practitioners, online professional community, professional and social
culture, collaboration, reflection, and individual transformation. Based
on the discussions in the preceding section, in the framework of online
CPD given below, we contend that reflection takes care of both the roles
of individual and social discourse in both online and offline contexts
leading to enhancement of individual cognitive structure. The role of
reflection in distance learning is suggested in Figure 2 in which both
individual presence and curriculum design presence determine the learning
approaches adopted. These significantly influence the stages of learning
one is going through as also how learning is being represented. Both mentoring
and individual/group reflection facilitate appropriate learning approaches,
stages of learning and upgradation of learning. Reflection plays a critical
role in the change of cognitive structure through independent study, online
collaboration and negotiation, and knowledge construction and negotiation
in the community of practice.

Professional development is a continuing process and that much of this
development takes place offline, and this suggests that there is the necessity
of offline individual reflection and collaborative negotiation in the
community of professional practice. How do independence and interaction
fit into this interpretation? Thorpe (2002) contends that while interaction
was earlier used to foster independence, now one has immense possibility
of online interaction while still maintaining one’s independence,
and that independent study is used to support and sustain interaction.
Garrison and Anderson (2003) take the discussion on discourse and meaning
making in online learning community further through their framework of
cognitive presence, teaching presence and social presence. In their online
community of inquiry, cognitive independence and social interdependence
occur simultaneously. In this community, individuals have full responsibility
and control of their learning while diagnosing misconceptions, challenging
accepted beliefs, and negotiating meaning. Their model suggests to us
that within the individual cognitive structure, one can maintain independence
and employ reflection even while undertaking online and offline collaboration.
Even if professional practitioners interact online and undertake individual
reflection, their interaction should take place in the community of practice.
While there is no denying the fact that the community of practice by itself
exists, what is important is organised effort to develop the sense of
community in the professional community of practitioners. Wenger’s
(1998) social theory of learning advocates legitimate peripheral participation
in which the participation leads to transformation of identity in a community
of practice. Identity of participation is required for learning, and learning
leads to formation of professional identity. For him, learning as social
participation comprises meaning, practice, community, and identity; and
shared enterprise is the motto the community of practice. Based on this
concept of community of practice, as also the conceptual formulation of
situated cognition and situated learning (Brown et al, 1989), a framework
for online constructivist continuing professional development is given
in Figure 3.

Figure 3 articulates a transformative learning environment in which reflection
plays a critical role. In transformative learning, one must be aware of
one’s own and others’ assumptions, and transform one’s
own frames of reference so as to best appreciate one’s own experiences.
It may be noted from Figure 3 that course design and course content constantly
interact with the individual cognitive structure and learning, and individual
reflection facilitates transformative learning, and personal and professional
development and identity. This process both takes place and is facilitated
by community of practice and situated learning on the one hand, and online
collaboration, interaction and mentoring on the other. What is important
is that for online constructive professional development to happen, the
course design presence, individual cognitive presence, social interaction
presence in both online learning community and offline community of practice,
mentoring presence, and ongoing framework of transformation of professional
identity need to be designed.
References
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Professor Santosh Panda (pandasantosh@hotmail.com) is professor of
distance education (and former director), Staff Training & Research
Institute, Indira Gandhi National Open University, New Delhi 110068, India.
He has earlier been Director of Research & Policy Division of Association
of Indian Universities, and a Fulbright Scholar at University of New Mexico,
Albuquerque.
Professor Santosh Panda
e-mail: pandasantosh@hotmail.com
Spring 2004
ISSN 1477-1241
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